Delivery Policy
1. General
These delivery and ordering terms and conditions apply to orders placed in the Kisu-Misu Market online store. By placing an order, the customer accepts the terms and conditions in force at that time.
We reserve the right to change these terms and conditions and product prices. Changes will take effect as soon as they are published in the online store.
2. Company details
Company: Kisu-Misu Group Oy
Business ID: 3563267-3
Email: Info@kisumisumarket.com
3. Products and prices
The prices of products sold in the online store are presented in euros (€) and include value-added tax (VAT).
We reserve the right to change prices and delivery costs. Orders will be subject to the prices valid at the time of ordering.
4. Ordering
Products are ordered through the online store's shopping cart. When placing an order, the customer must provide the required contact information and select the delivery and payment method.
Once the order has been received, the customer will receive an order confirmation by email. The order confirmation includes information about the ordered products, prices, and delivery method.
5. Payment methods
The payment methods available in the online store are indicated at checkout. Payment is made through the chosen payment service provider in connection with the order.
The payment service provider is responsible for the technical implementation of the payment transaction.
6. Delivery
Orders are delivered in Finland via available shipping services to the customer's chosen address or pick-up point.
The estimated delivery time is indicated in the online store or in the order confirmation. Delivery time may vary depending on the product, stock availability, and shipping service.
We are not responsible for delays caused by the shipping company or other reasons beyond our control.
7. Delivery costs
Delivery costs are determined by the chosen delivery method, the size of the order, and the delivery address. They are communicated to the customer before confirming the order.
Any campaigns or free deliveries will be announced separately in the online store.
