K-M Nurture Puppy

Premium food made with premium natural ingredients suitable for human consumption, thus ensuring that puppies develop and remain in excellent physical condition and healthy. With salmon as the first ingredient, we achieve high levels of Omega 3 and Omega 6, which are ideal for the natural strengthening of joints and bones, and for achieving an excellent coat appearance. In addition, the high DHA level ensures that puppies develop correctly during the most important phase of their lives.

INGREDIENTS:

Dried salmon 22%, whole grain rice 20%, pork fat 14%, dried chicken meat 12%, salmon oil 3%, chicken liver, wheat flour and whole grain barley 8%, (natural oils of oregano, cinnamon, thyme, rosemary, cloves, echinacea purpurea, green tea). Liver protectors: (milk thistle, boldo, camelina oil). Honey powder, joint protectors: (chondroitin sulfate, collagen and glucosamine). Yeasts, natural vitamins, trace elements and preservatives. GMO-free.

Analytical constituents:

Crude protein: 27.5%, Crude fat 18.3%, Crude fiber 3.2%, Inorganic matter 8%, Calcium 2%, Vitamin A 21000 IU, Vitamin D3 900 IU, Vitamin E 50.5 mg, Biotin 0.2 mg, Folic acid 0.3%.

Feeding Chart:
Feeding Chart

1. General
These delivery and ordering terms and conditions apply to orders placed in the Kisu-Misu Market online store. By placing an order, the customer accepts the terms and conditions in force at that time.

We reserve the right to change these terms and conditions and product prices. Changes will take effect as soon as they are published in the online store.

2. Company details
Company: Kisu-Misu Group Oy
Business ID: 3563267-3
Email: Info@kisumisumarket.com

3. Products and prices
The prices of products sold in the online store are presented in euros (€) and include value-added tax (VAT).

We reserve the right to change prices and delivery costs. Orders will be subject to the prices valid at the time of ordering.

4. Ordering
Products are ordered through the online store's shopping cart. When placing an order, the customer must provide the required contact information and select the delivery and payment method.

Once the order has been received, the customer will receive an order confirmation by email. The order confirmation includes information about the ordered products, prices, and delivery method.

5. Payment methods
The payment methods available in the online store are indicated at checkout. Payment is made through the chosen payment service provider in connection with the order.

The payment service provider is responsible for the technical implementation of the payment transaction.

6. Delivery
Orders are delivered in Finland via available shipping services to the customer's chosen address or pick-up point.

The estimated delivery time is indicated in the online store or in the order confirmation. Delivery time may vary depending on the product, stock availability, and shipping service.

We are not responsible for delays caused by the shipping company or other reasons beyond our control.

7. Delivery costs
Delivery costs are determined by the chosen delivery method, the size of the order, and the delivery address. They are communicated to the customer before confirming the order.

Any campaigns or free deliveries will be announced separately in the online store.

Read about return and cancellation conditions, delivery times, and complaint instructions at Kisu-Misu Market.

1. Right of withdrawal and returns
Due to the nature of the products (pet food), the right of return is limited for hygiene and safety reasons.

1.1 Limitation of right of withdrawal
In accordance with the Consumer Protection Act, the right of withdrawal does not apply to products:

• that have been opened after delivery

• that cannot be returned for hygiene or health reasons

Opened food products have no right of return or refund.

1.2 Conditions for return
A return is only accepted if:

• the product is unopened, unused, and in its original condition

• the product is resellable

• the return is made within 14 days of receipt

We reserve the right to refuse a return if the conditions are not met.

1.3 Ordering the wrong product
If the customer has ordered the wrong product:

• return or exchange is only possible for unopened products

• the customer is responsible for all return and delivery costs

1.4 Pallet orders
For pallet orders:

• one (1) package may be opened for product testing

• other packages must be unopened, intact, and resellable

• if multiple packages have been opened or the products are not in their original condition, no refund will be issued

2. Refunds
A refund will only be processed once the returned product has been received and inspected.

The refund will be paid to the original payment method within 14 days of an approved return at the latest.

Shipping costs are not refunded unless it is a case of incorrect delivery.

3. Defective or damaged products
If a product is defective, damaged, or incorrect:

• the customer must notify us without delay, however, no later than 7 days from receipt

• we reserve the right to primarily deliver a replacement product

4. Best before dates and expired products
We occasionally sell products with approaching best-before dates at a reduced price. The customer accepts the shorter date in such cases.

If a customer is delivered a product whose best-before date has already expired at the time of delivery:

• the customer has the right to receive a new equivalent product free of charge

• the customer must provide reliable proof (e.g., a photograph) showing the date

• we reserve the right to review the situation on a case-by-case basis before granting compensation

5. Limitation of liability
We are not responsible for indirect or consequential damages.

We reserve the right to refuse a return or refund if:

• the product has been used, stored, or handled incorrectly

• the product is no longer resellable

6. Applicable law and dispute resolution
These terms are governed by Finnish law.

Any disputes will primarily be resolved through negotiation.

The consumer has the right to refer the matter to the Consumer Disputes Board.